Shopify August 2026 Changelog: Two Checkout Updates to Know

Shopify's August 2026 changelog was light, but two updates hit checkout: last-used payment method preselect and recommended customer info settings. What to do.

Illustration of a Shopify checkout with a signed-in customer's last used payment method preselected, next to a stack of saved cards

Shopify's August 2026 changelog was a light month. That is what you would expect coming off Summer Editions and heading into Black Friday. But two updates touch checkout directly, and both are worth knowing before the rush: checkout now preselects a signed-in customer's last used payment method, and eligible stores now see recommended customer information settings right on the Checkout settings page.

Video: Shopify August 2026 changelog, two checkout updates to know

Checkout now preselects the last used payment method

Shipped August 21. When a signed-in customer with a saved payment method reaches checkout, the card they used last time is already selected. Instead of picking a card on every order, a returning customer confirms and pays. Small change, fewer clicks, and on a repeat-heavy store those clicks add up.

It only runs where saved payment methods are enabled, which means two places today:

  • B2B customers with vaulted cards on Shopify Payments.
  • Direct-to-consumer customer accounts with saved payment methods, which sits on Shopify's Enterprise offering.

If your store is not in one of those two buckets, nothing changes for you yet. There is no setting to flip. The behavior turns on wherever saved payment methods already exist.

In practice this is a B2B story, and there is a detail merchants miss

Only the B2B customer can vault a card. They do it themselves at checkout, on their own account. Card details you enter manually in the Shopify admin cannot be vaulted, so they will never be preselected. If your wholesale team has been keying in cards on behalf of accounts, those buyers get no benefit from this release until they save a card on their own. Worth a note in your next account email: log in, save a card once, and reordering gets faster from there. If you are still setting up B2B catalogs and checkout on Shopify, build that step into onboarding from day one.

One more nuance. This is the checkout picking a default, not the customer losing a choice. Every saved method is still there; the last one used simply comes first. For a buyer who alternates between a company card and a purchasing card, that is a small time saver, not a lock-in.

Recommended customer information settings, right in Checkout settings

Shipped August 13. Eligible stores now see recommendations on the Checkout settings page for how much customer information to collect. Shopify frames the goal as two things: personalize your marketing at checkout, and reconnect with past customers. The recommendations themselves are simple. Set the customer contact method to email only, require first and last name, and optionally collect a phone number on the shipping address.

New stores already get these settings by default. Existing stores see the recommendations and choose whether to apply them. Nothing changes until you click apply, so there is no risk of waking up to a different checkout form. Review the panel, decide, and move on.

Why email only is the recommended contact method

The phone-or-email option lets a customer check out with only a phone number, which leaves you without an email address for order updates, abandoned checkout recovery, and marketing consent. Email only closes that gap. If you need a phone number for your carrier or your payment provider, the right lever is the shipping address phone field set to required, not the contact method. The phone requirement only enforces when checkout includes a shipping step, so a digital-only or pickup-only order will skip it.

Why first and last name matters more than it looks

Last name only was a legitimate option for reducing friction. The trade-off is data quality. A first name is what personalizes an email, a receipt, and a customer account record, and it is what your CRM and Klaviyo segments key off. With Black Friday traffic about to bring in a wave of first-time buyers, collecting a complete name at checkout is the cheapest thing you can do to make the post-holiday reconnect work.

Why a light month still matters heading into BFCM

Neither of these updates is a headline feature. Both are the kind of setting that gets reviewed once and then forgotten for a year. Checkout is where the small things compound: one fewer click for a repeat B2B buyer, one more complete customer record per first-time D2C order, multiplied across a holiday season. If you have not looked at your Checkout settings page since Summer Editions dropped its checkout and payments updates, this is the month to do it.

Three things to check this week: confirm whether your store qualifies for saved payment methods (B2B on Shopify Payments, or D2C on Enterprise) and, if it does, tell your buyers to save a card. Open Checkout settings and review the recommended customer information panel. And make sure your shipping phone field is set to match what your carrier and fraud rules actually need, not what a plugin defaulted it to two years ago.

At Ambaum we track every changelog release so our merchants do not have to. If you want a second set of eyes on your checkout settings before the rush, reach out.

Video transcript
Read the full transcript

Shopify's August changelog was a light month, which is what you would expect coming off Editions and heading into Black Friday, but two updates touch checkout directly, and both are worth knowing.

First, checkout now preselects a signed-in customer's last used payment method. Instead of picking a card every time, a returning customer sees the one they used last already selected. It only runs where saved payment methods are enabled. That means two places today: B2B customers with vaulted cards on Shopify Payments, and direct-to-consumer customer accounts on Shopify's Enterprise offering.

In practice, this is mostly a B2B story, and there is a detail merchants miss. Only the B2B customer can vault a card. Card details you enter manually in the Shopify admin cannot be vaulted, so they will never be preselected.

Second, eligible stores now see recommended customer information settings right on the Checkout settings page. Shopify is surfacing three recommendations: personalize your marketing at checkout, reconnect with past customers, and choose what you collect. Email only, or first and last name with an optional phone number.

A light month, but heading into Black Friday, checkout is where the small things compound. If you want a second set of eyes on your checkout settings before the rush, reach out to Ambaum.

Frequently Asked Questions
What changed in Shopify checkout in August 2026?
Two updates. On August 21, 2026 checkout began preselecting a signed-in customer's last used payment method wherever saved payment methods are enabled. On August 13, 2026 eligible stores started seeing recommended customer information settings on the Checkout settings page, covering contact method, name fields, and shipping phone number.
Which stores get the preselected payment method at checkout?
Only stores where saved payment methods are enabled. Today that means B2B customers with vaulted cards on Shopify Payments, and direct-to-consumer customer accounts with saved payment methods on Shopify's Enterprise offering. There is no setting to turn on; the behavior applies automatically wherever a signed-in customer already has a saved card.
Can I vault a B2B customer's credit card from the Shopify admin?
No. Only the B2B customer can vault a card, and they do it themselves during checkout on their own account. Card details a merchant enters manually in the Shopify admin cannot be vaulted, which means they will never be preselected on a future order. Ask wholesale buyers to save a card once at checkout.
What are Shopify's recommended checkout customer information settings?
Shopify recommends setting the customer contact method to email only, requiring first and last name rather than last name only, and optionally collecting a phone number on the shipping address. New stores already use these defaults. Existing stores see the recommendations in Checkout settings and nothing changes until a merchant applies them.
Should I apply the recommended checkout settings before Black Friday?
In most cases, yes. Email only guarantees an address for order updates and recovery, and a full name improves personalization and segmentation for post-holiday marketing. The one place to be careful is phone: if a carrier or payment provider needs a number, set the shipping phone field to required instead of changing the contact method.
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